Officetrax is a cloud-based platform that connects each of your team members together in real-time. Like a virtual assistant for your workflow, Officetrax lets you automate, report, and analyze to help lower costs and improve efficiency in your properties.
Improve on customer service and impress your tenants by allowing them access into your Customer Portal.
Tenants can easily submit new service requests when they have a problem that requires your attention. You'll be alerted to the new Service Request so that you can dispatch it - or if you've set up automatic dispatching, the request will be dispatched immediately to your Service Provider!
Tenants can check in on the status of their request and start discussions with you/your team to reduce phone calls, and improve communication.Learn more about CMMS
With Lease management you can track all key data and information related to your leases. Keep track of move in/out dates, dates of expiry, payment terms, and deopsit information. You can even upload files to each lease so that all your information is stored in one place. You can also assign responsibilities to landlords or tenants to specific repair or replacement tasks.
Officetrax's Service Provider Management features help your team ensure a job is always done right, on time, and on budget. Source, Hire, Rate: When you need a new Service provider you can search our database for one that works in the trade and location you're hiring in, and then rate your experience with them so that you only work with the best providers.
Quickly and easily create, assign, dispatch, and manage unlimited work orders. Set it and forget it: Preventive Maintenance schedules not only let you automatically schedule maintenance, but it helps your assets to last longer and lowers the number of unexpected breakdowns in your facilities.
Create custom adhoc reports that capture all the details that are important to you or your team. You can set your reports up to run on a schedule and add recipients to be notified about the reports. You can also review analytics on your dashboard and throughout the application that help your team make important decisions.
You can determine whether you should invest in repairing an asset or if replacement gives you the best value. You can view all your past repair and maintenance history, see warranty details, and even view a depreciation forecast to help you make your important asset-related decisions.
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